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Your privacy is important to us.  This privacy policy covers the iCare site. By visiting the site, you are accepting the privacy practices described below.

The iCare Privacy Policy covers:

  1. What personal or non-personal information iCare collects.
  2. How iCare uses the information collected.
  3. With whom iCare may share or disclose personal or non-personal information.
  4. What choices are available to users regarding collection, use and distribution of their information.
  5. What types of security procedures are in place to protect information entered online.
  6. How users can access and edit the information provided.
  7. Our practices regarding children's privacy.
  8. Our practices regarding links to other websites and changes to this privacy policy.
  9. Contact Information.

1. Information Collection

Personal Information
iCare collects personal information you give us when you visit our site, order products or services, and/or fill out requests for information through our login and account information. We only collect personally identifiable information that you provide to us when you choose to create an account on our site, such as: name, address, phone number, email address, shipping and billing information (e.g., credit card number and expiration date), date of birth, gender, name and number of the inmate/trustee that is having the order shipped to them, your preferences relating to selections made and any other information you may volunteer.

Non-Personal Information

We may also collect and record non-personal information regarding your visit to the iCare site, such as user-specific information on what pages on the site were visited. We may track the page you visited before coming to our site and the page (s) you link to when you leave. And we obtain certain types of technical information when your Web browser accesses iCare, such as your Internet protocol (IP) address (a unique number that identifies your Internet access which is generated when your web browser or email application requests a web page or email from another computer on the Internet), the domain name and host from which you access the Internet and computer and connection information, such as browser type and version and operating system.

Cookies

Like many Websites, we receive and store certain types of information automatically through the use of “cookies” in addition to the non-personal information we collect. Cookies are files containing small amounts of data, including an anonymous identifier sent to your Web browser and placed on your computer's hard drive.  We use cookies to track your experience on our site, both during a session and over time.  This enables us to customize the iCare site for our visitors in order to provide a better experience. You may set your browser to reject cookies, but this may limit your ability to take full advantage of some of the features offered on our site.

2. Information Usage

We do not sell or rent personal information collected from visitors to the site. The information we collect is used to better serve the iCare users by making their online visits more enjoyable and effective. We may use the personal information provided for processing orders for products and/or services and shipping purposes.  We may also use the personal information provided for communicating with you about your account activities and events and for marketing purposes (such as providing you with special offers and notifying you of new opportunities and programs), provided that you have not opted out of receiving such communications as explained in Section 4 of this privacy policy. We may use non-personal information and technical data and information that we or our third party agents collect for internal business and marketing purposes and to monitor site security. We reserve the right to track and use aggregate information regarding the iCare user base (such as user demographics and usage trends) for various purposes to better enable us to make improvements to the site in order to meet site users’ preference.

3. Information Collection by and Sharing with 3rd Parties

iCare employs third parties to perform certain business functions on its behalf. These functions may include, but are not limited to: (a) collecting personal information that you provide to us, such as credit card information; (b) processing and fulfilling product or service orders (c) storing and analyzing data; (d) providing marketing assistance; and (e) processing and storing account and deposit information and generating records regarding iCare participants. None of these third parties may use any personal information collected for any purpose other than to carry out its business function on our behalf.  iCare may also, from time to time, disclose aggregate or summary information to such third party service providers as stated in Section 2 above, but we do not otherwise share any information with our third party service providers.
iCare generally does not share email address information with any third parties, except that we may occasionally send email offers or notices to users regarding certain events, promotions, activities or opportunities, and we may provide email information to our third party product providers in order to facilitate a user’s order request.  If you prefer not to receive our email offers or notices, please see your options in Section 4 of this Privacy Policy.

Notwithstanding anything else in this privacy policy, we may disclose personal and other collected information when required by law or when we deem it necessary to protect the rights or safety of site users, our employees or property. This includes exchanging information with third parties or organizations in connection with the investigation or prevention of suspected fraud or illegal activity.  We may also transfer or disclose personal information in the context of a merger, sale of some or all of our assets or purchase of another party's assets.

4. Customer Options

iCare occasionally sends offers or notices to certain site users by email and collects survey information from time to time about new opportunities, programs, events or other activities. You can always choose not to receive such emails by (1) simply not checking the box indicating your permission to have such emails sent, (2) not participating in such online surveys, or (3) utilizing the ”SafeUnsubscribe.” Button at the bottom of email communications.  We will make every effort to process your request promptly, but please note that you may receive additional contacts before your request takes effect. We regret any inconvenience this may cause.

5. Security Procedures in Place to Protect Information

We protect the security of the personal information you provide online by using Secure Socket Layer (SSL) security software that encrypts such information after you log on and while you browse any profile or shopping cart pages. The security features are automatic. To be sure your connection is secure, you can look at the lower left-hand corner of your browser window and, depending on your browser, look for an unbroken key or closed padlock icon to indicate that the SSL is active and your information is secure or in your URL address bar it will show the color “green” behind the URL address to denote the presence of Secure Socket Layer (SSL) security software while on our site

Additionally, iCare employs industry standard firewall and anti-virus protection along with maintaining vendor security patches and host-based intrusion detection systems.
Although iCare has implemented measures designed to secure personal information collected on our website from accidental loss and from unauthorized access, use, alteration or disclosure, we cannot guarantee that unauthorized third parties will never be able to defeat those measures or use your personal information for improper purposes, nor can we guarantee that the transmission of data over the Internet that includes your personal information, or information storage technology, will be 100% secure.

6. Information Correction and Access

Site users may view, correct or update the personal information previously provided to us by following the instructions in our Profile area or by contacting us.

7. Children's Privacy

iCare does not knowingly collect information from children under the age of 13 and does not target its website or any of its products or services to children under the age of 13.

8. Links to Other Sites and Privacy Policy Changes


Links

Although we provide links to third party websites on the iCare site, these sites operate independently from iCare. We are not responsible for any content or information collection practices of those pages or for such sites’ use of any personal information you provide to them, and we expressly disclaim any liability or responsibility for the policies relating to privacy and information collection and usage on any of such linked websites. We strongly advise you to review the policies of any website you visit.

Notification of Changes to this Policy

If we decide to change or update our privacy policy, we will post those changes to this privacy statement. We will notify visitors by posting a notice on the homepage of this site if at some future time there is a material change to our information usage practices that affect your personally identifiable information, but we suggest you check this privacy policy on occasion for changes or updates.

9. Contact Information

If you have any questions about this privacy policy or your dealings with this site, you may contact us.

The iCare site is owned by ARAMARK Correctional Services, LLC, a Delaware limited company, and is  managed by ARAMARK Educational Services, LLC, a Delaware limited liability company.