When Ordering for your loved one, please review our Delivery and possible restriction information within our Delivery Information section.

This section will help you in knowing when your loved one will recieve your gift.


Mecklenburg County Commissary

Welcome to the Mecklenburg County Commissary online ordering system.  No longer will you have to travel to our facility and wait in line. With a few simple clicks, you can take care of your loved ones from the comfort of your own home.

Each inmate may receive one iCare package per week.

Please review the Terms & Conditions.

Click on the TOUCHPAY icon to make a deposit to an inmate account.

To Purchase an iCare Package:

1. Click login or create a new account using the email address and password of your choice.
2. Add the name and billing address of your credit card under 'Manage Addresses'. 
3. Select the gift package you would like to purchase.
4. You will need to validate the county specific ID number of the inmate on the Recipient page.

Need Help?  Please check our FAQs for more information.



The following units at Mecklenburg Central Jail are restricted from receiving iCare packages: 3625, 4600, 5120, 5130, 5625, 6120, 6130, and North Jail- Pod-HK.

Inmates in these units will NOT appear during the inmate validation process and cannot be ordered for. 

Any inmate that has $3.00 or less in their account will be considered indigent and will not be eligible to receive iCare gift packages.

All inmate debt must be paid in full before an inmate can participate in the iCare program.

Any inmate with an owed balance, of any amount, will not be eligible until all debt is paid in full and they have a minimum positive balance of $3.00 in their account.