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We strive to deliver and provide your loved one with your iCare order as quickly as possible. In many of these facilities or housing locations, we must abide by certain restrictions which may delay your iCare order. Please be assured, we know that your package or order is important and we will continue to fulfill it as soon as we can.

** All gift bag orders are subject to the inmate spending limit of $125 for commissary. In the event that the inmate has exceeded the weekly spending limit, the iCare gift bag will be held and delivered on the next available delivery date for that pod. 

 

 

Who is Eligible to Receive an iCare Order?

  • All inmates with the exception of those placed on MDC-Directed “restriction”.
  • If your loved one owes money or is in debt to the county, they do not qualify to receive iCare packages.

When will the iCare Package Be Delivered?

         ARAMARK will deliver all iCare orders based upon the below schedule:

Living Unit

Delivery Day

DeliveryTime

iCare Order By:

F-Pod

Tuesday

Between

4 pm –9 pm

Monday by 9 am

D-Pod

Wednesday

Between

4 pm –9 pm

Tuesday by 9 am

Segregation, HSU and Infirmary

Thursday

Between

4 pm –9 pm

Wednesday by 9 am

E-Pod

Friday

Between

4 pm –9 pm

Thursday by 9 am

 

The delivery schedule is subject to change based upon operational needs by either the either the MDC or ARAMARK.


Answers to the most frequently asked questions are posted on our FAQ page. Please review this page before calling for assistance. Please always review our Terms & Conditions, which may contant other important restrictions or terms on us fulfilling your order.