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We are dedicated to providing the very best service possible.  If you require any assistance in placing an order, please call our Customer Service Team.

Telephone Support

Our Customer Service Team can assist you in placing an Order.  Please call (877) 615-3296, Monday - Friday 9:00 a.m. to 4:30 p.m. central time with questions about placing an order.  In assisting you with your questions or order, we will need the following information from you:

  • Your Name
  • Your Phone Number
  • Facility Name

    If this is in reference to an existing order:
  • iCare Order Number
  • Date the iCare Order was placed

Email Support

If you wish to send our Customer Service Team an email support ticket, please visit http://www.speedsurvey.net/iCareContactUs.aspx. We will respond at our earliest opportunity.

We do not take phone orders

Currently, we do not accept orders or take any personal Credit Card information by phone.  We are willing to assist you in placing your order during our customer service hours of operation 9:00 a.m. to 4:30 p.m. central time.  Please note, you may also Click Here for step by step instructions to place your order 24 hours a day.


Answers to the most frequently asked questions are posted on our FAQ page.  Please review this page before calling for assistance.

Please review our
Terms & Conditions.